Rent Collection and Owner Reporting
A management company should be judged mostly on one thing, the cash that actually reaches the owner and whether the paperwork behind it makes sense. Rent gets collected through an online portal on a fixed schedule, with late fees applied automatically according to the lease rather than left to a phone call that may or may not happen.
Every month the owner gets a statement showing rent collected, any maintenance or vendor costs deducted, and the net amount disbursed, so there is no guessing at what the property brought in. At year end that same record rolls up into a tax summary instead of an owner scrambling through twelve months of scattered receipts. If a tenant pays late or misses a payment, that gets flagged and handled the same week, not folded quietly into next month's total.
What is included
- Online rent payment portal for tenants
- Automated late fee application per lease terms
- Monthly income and expense statements
- Year end tax summary documents
- Owner disbursements on a fixed schedule
- Security deposit accounting and reconciliation
How it runs
Rent due
Tenants pay through the online portal by the date set in the lease.
Late handling
Missed payments trigger a notice and fee per the lease terms, tracked from day one.
Statement prepared
Income and any expenses for the month are compiled into an owner statement.
Funds disbursed
Net proceeds are sent to the owner on the regular disbursement schedule.
Asked about this service
Disbursements go out on a fixed monthly schedule once rent has cleared, not whenever it happens to get around to it. You will know the date in advance.
Late fees apply per the lease and the tenant is contacted the same week, so a missed payment does not sit unaddressed for a month. If it becomes a pattern, it moves toward formal lease enforcement.
Yes, monthly statements and year end summaries are kept accessible so you can review income and expenses without having to request them each time.
Other things we do
Marketing Rental Marketing and Pricing Pricing your rental against real Knoxville comps and getting it in front of qualified renters before vacancy eats the return.
Read more
Leasing Tenant Screening and Placement Verifying income, credit, and rental history so the person who signs the lease is the one who pays and takes care of the property.
Read more
Maintenance Maintenance Coordination Handling repair calls and vendor scheduling so small problems get fixed before they turn into expensive damage.
Read more
Lease enforcement Lease Enforcement and Evictions Enforcing lease terms, issuing notices, and managing the eviction process from first violation through the tenant actually being out.
Read more
Talk to Daniel about rent collection and owner reporting.
Send the property address and what you need, or put twenty minutes straight on Daniel's calendar. He reads every message himself.
Message sent
It is on its way to daniel@stonebrookmgmt.com. Daniel reads these himself and will come back to you. If you would rather talk it through, you can book a call here.